Return&Refund Policy

Return Policy:

Thanks for your purchase. We hope that you are happy with your purchase. However, if you're not completely satisfied with your purchase, you may return it to us for a full refund or exchange. Please see below for more information about our return policy.

 

Returns:

All returns must be postmarked within fifteen (15) days of the delivery date. All items must be as they were sent in the original box, with all original tags and labels attached. 

 

Some of our products have additional guarantees. For additional information, please contact us at: jbmbbm1@gmail.com

Return Process:

To return an item first, please contact the customer service email (jbmbbm1@gmail.com) to obtain a returned merchandise authorization (RMA) number, details, and address. After receiving this information, please place this item securely in its original package, and the package must be returned with the original cover. Then mail your return to the address that customer service gave you.

Please note that you will be responsible for any return shipping charges, if there are any. We strongly recommend using a trackable method to mail your return.

Refunds:

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least twenty-eighth (28) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Exceptions:

For defective or damaged products, please contact us at jbmbbm1@gmail.com to arrange a refund or exchange.

Questions:

If you have any questions, please contact us at: https://jbmbm.com/pages/contact-us. Or jbmbbm1@gmail.com. Thank you!

If you have any issues, Please leave us a message, and we will get back to you as soon as possible!